Dear Customer,
Our monitoring system, has just detected a defect on your server (Скрыт IP от чужих лиц). This defect was noted at 2016-05-27 08:38:08
Our technicians, who work 24 hours a day, have also received this alert. However, they may be conducting another intervention and we are unable to give you a precise time.
You will be informed at the beginning of the intervention by email.
While waiting for the intervention of our teams, you always have the possibility
of hardware reboot in the manager.
Logs:
----------------------
PING ***.***.***.*** from 213.186.33.13 : 56(84) bytes of data.
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
--- ping statistics ---
10 packets transmitted, 0 packets received, +6 errors, 100% packet loss
Dear Customer,
The intervention has been completed.
This operation was closed at 2016-05-27 10:34:58
Here are the details of this operation:
Motherboard replacement
Date 2016-05-27 09:00:45, romain B made Motherboard replacement:
Diagnosis:
HS motherboard
Actions:
Replacing the motherboard.
Updating the MAC address for DHCP.
Server restart.
result:
DHCP OK. Boot OK. Server on login screen. Ping OK, services started.